A staff member mentioned this dealership a couple months ago to me on an airplane so I finally decided to give them a shot. I'm new to STL so made the drive here for my oil change. Fortunately, I was not disappointed. Kyle, my service advisor, was so nice and my service went smoothly. Nice staff, nice dealership. Never got the guys name on the plane but glad he suggested Serra Honda. I'll definitely go back.
Mike, the service manager, helped manage an issue with a car battery. He was courteous and understanding of the frustrations and willing to work with us to remedy the issue.
This is my second time writing a review for this dealership. Before, it was for Meyer Honda, but now it’s for Serra Honda. The people up here are class act folks. James Adams III especially is one of the nicest salesmen you’ll ever meet. He genuinely wants you to be happy with whatever decision you make, whether you even purchase a vehicle or not. He’s kind and patient and actually listens to your concerns instead of trying to push sales. I definitely recommend Serra Honda and their staff to anyone in the market for a vehicle, but if you’re lucky enough to work with James, your experience will be smooth sailing once you step foot in the showroom.
Arthur was an amazing salesman. He was very polite, kind and courteous. I loved his non-aggressive, laid back approach. If you are looking for a car, I recommend you ask for him you won’t be disappointed!
Leave Us A Review