Competey stranded in a new place, Bill Schriever was our service advisor who got our Honda fixed within the time he promised and made our road trip to Albuquerque a success . Just wanted to thank him again .
The service I receive at Serra is consistently excellent! They identify my problems, give me prices and prioritize what needs to be done and in what order (in case I can't get it all done at once), and made the repair as convenient and and affordable as possible. Just another reason that I am a Honda girl-the service is outstanding, always. They are professional and friendly and I never worry that they are just racking up a bill because they assume I don't know anything about cars. They aren't intimidating, and they are problem solvers! Shout out to Chris for being so helpful.
The service managers were polite, accurate and moved with purpose and speed. Very well done!
Great service! Fast! Wish the price wasn’t so steep though for an oil change and tire rotation.
Rec’d an email reminder for service, and it had a nice coupon. Made an appt, and rec’d about 5diff notifications (email, text, fone) in the days approaching. They were busy that day. Even tho I had an appt, my service time seemed to take longer than when I’ve just brought the vehicle in with no appt. otherwise, all was well.
Great service for my Acura - there were three recommended services based on my miles and after looking at my car, the tech told me I only needed one - I appreciate the honesty. Canceled my appointment with Jack Schmidt Chevy for my truck and am going to bring it to Serra Honda based on Serra’s excellent customer service. They have good service hours and their willingness to drop me off at home and bring me back so I can get other chores done instead of sitting in a waiting room was awesome.
Leave Us A Review