Same day appointment for oil change was speedy and flawless. Definately recomend their service.
Marc was my service contact kept me informed on progress and when car was finished. When I picked sat up he went over work done with me. Great job!
Great place to go if you need service done or are looking for a new car! Kyle in the service department is great and will be sure to take care of you
Bill was the best! Very helpful and professional! Greatest car dealership experience I’ve ever had!!
The service department was great. I want to oil change and do you recommend maintenance I chose one of those to do. They did not push me to do anymore. The service was done in a very timely manner. He gave me coupons and I love the free car wash!
Purchasing our 2020 Odyssey was a great experience. Everyone was so friendly. Our vehicle had a malfunctioning door roller (it was a dealer trade because we wanted black) and they gave us a loaner and fixed it immediately. This has been a great buying experience for us, and we cannot recommend this dealership enough.Thanks again to everyone at Serra!
Our salesman was Jeff Hill. He was amazing! Jeff was very knowledgeable and patient as I test drove 7 cars! We finally settled on a Honda Civic EX. We love that car!!!!! Thank you Jeff for all your help... it really helped us make our final decision between all our options. Will definitely not only recommend Serra Honda in O’Fallon, but Jeff Hill as well!!! Thank you!!!
Authentic customer service from John Chaffee. He really puts forth a great effort to please his customers. I’d highly recommend a buying experience or service experience from Serra Honda. The whole staff, from Finance, service, and Sales, makes you feel like family.
Shout out to Jeff for not strong arming us into a sale. We felt comfortable with him. And he gave us snacks while we were waiting (I’m 8.5 mos pregnant so this was very important). ☺️
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